Vendor Service Status

Our team has identified a fix for the missing “Grade with Kami” button in Google Classroom, and an updated version of the Kami extension is now being gradually rolled out. We recommend checking for and installing the latest version of the Kami extension to see if the issue has been resolved. As the release is being rolled out gradually, the update may not be available to everyone immediately. If the issue still persists after you update, please try again later. If the updated extension is not yet available or the issue persists, teachers can continue grading and annotating student submissions using Kami's Class View: - Go to web.kamiapp.com. - Open your assignment and select Class View. - Grade and annotate student submissions side-by-side, with scores syncing directly to your Google Classroom gradebook. We'll continue monitoring the rollout and provide another update once the fix is fully released. Thank you for your continued patience!

On October 28, 2026, at 9:45 AM PT, the Engineering Team became aware of an issue with the email service that caused delayed or failed delivery of outbound SMS messages, including two-factor authentication (2FA) verification codes and SMS alerts. Initial findings indicate this is tied to a service disruption with our downstream telephony carrier, China Mobile. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. We are actively working with the carrier to monitor the situation and will share our next update as soon as more information becomes available.

The issue has been identified and a fix is currently being implemented and testing underway