Skip to main content

Vendor Service Status

Mohawk Regional Information Center

warn icon 3 ongoing outages
warn icon Warn
Mimecast icon
Mimecast

We have identified an issue affecting all customers with Canadian phone numbers who are experiencing SMS verification code delivery failures. Please note this is a wider scope than previously communicated: this affects all Canadian numbers regardless of the grid the account is on. A fix has been applied on our end and we are working with our SMS provider to fully restore delivery. We will provide further updates as they become available.

Last update on

warn icon Warn
WebEx icon
WebEx

Last update on

maintenance icon Maint
Zoom icon
Zoom

Last update on

Monitors

Mimecast

Degraded SMS Delivery Performance – Canadian phone numbers

WebEx
Zoom
Adobe Creative Cloud
Amazon Web Services
Apple
Apptegy
Azure
Blackboard
Campus Suite
Cisco Meraki
ClassLink
Clever
Cloudflare
CrowdStrike
Duo Multi-Factor Authentication
Edgenuity
Edmentum
Finalsite
Freckle
Go Guardian
Google Workspace
Hudl
Incident IQ
i-Ready
IXL
Jamf
Kajeet
Kami
Lightspeed Systems
Microsoft 365 apps
Microsoft Teams
Naviance
Nearpod
Newsela
NWEA
Okta
Panopto
ParentSquare
Pear Deck
Pearson
Raptor Technologies
SchoolMessenger
Screencastify
Seesaw
Visitu
Zearn